CalibratedDecisions.

Repo · Support & inbox

Backoffice Agents

Backoffice email pilot where the LLM generates and uses CRM and ERP tools while Jev triages, gates tool calls, and verifies drafts before sending,…

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From the repository

Piloto de agentes de backoffice: LLM gera e raciocina, Jev (TypeSafe AI) decide, roteia e verifica

How builders describe it

Backoffice email pilot where the LLM generates and uses CRM and ERP tools while Jev triages, gates tool calls, and verifies drafts before sending, with Telegram human approval.

The decision Jev makes

Pick the destination queue, set a priority, or decide whether an item needs a human.

Where it fits

Support and operations teams route work all day: which queue, how urgent, who handles it. Jev turns each routing step into a typed choice with a confidence score, so uncertain items go to a person. All 81 support & inbox projects →

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