CalibratedDecisions.

Repo · Support & inbox

chatwoot-workers

Cloudflare Workers for Chatwoot: Discord relay plus ticket router that triages new tickets with TypeSafe Jev.

Open github.com ↗

From the repository

Cloudflare Workers for Chatwoot: chatwoot-discord-relay runs support from a Discord forum with humans and AI agents; chatwoot-router routes new tickets with AI triage (TypeSafe Jev).

ai-agentschatwootcloudflare-workerscustomer-supportdiscorddurable-objectshelpdesktriagetypescript

The decision Jev makes

Pick the destination queue, set a priority, or decide whether an item needs a human.

Where it fits

Support and operations teams route work all day: which queue, how urgent, who handles it. Jev turns each routing step into a typed choice with a confidence score, so uncertain items go to a person. All 81 support & inbox projects →

Related projects