Repo · Support & inbox

jev-inbox-triage

Store-inbox triage where TypeSafe Jev answers eight parallel questions per email (topic, urgency, sentiment and more) and rules route it to one of…

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From the repository

A decision model (TypeSafe Jev) sorts a store's inbox: 19/20 emails to the right lane, 0 risky emails automated, ~2.5 US cents a month.

ai-triagecustomer-supportecommercejevn8ntypesafe

How builders describe it

Store-inbox triage where TypeSafe Jev answers eight parallel questions per email (topic, urgency, sentiment and more) and rules route it to one of four lanes with every decision logged; the author reports 19/20 test emails in the right lane and no risky email automated.

The decision Jev makes

Pick the destination queue, set a priority, or decide whether an item needs a human.

Where it fits

Support and operations teams route work all day: which queue, how urgent, who handles it. Jev turns each routing step into a typed choice with a confidence score, so uncertain items go to a person. All 81 support & inbox projects →

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