Repo · Support & inbox
jev-support-agents
Teaching/reference FastAPI multi-agent customer-support API where LLM agents write reply text and TypeSafe Jev owns routing plus response evaluation…
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Multi-agent customer support API where the LLMs write the text and a typed decision model makes the decisions. Jev (TypeSafe System One) handles routing, response evaluation and retry/escalation; FastAPI + Ollama. Includes a 60-ticket benchmark against LLM free-text and structured-JSON baselines.
How builders describe it
Teaching/reference FastAPI multi-agent customer-support API where LLM agents write reply text and TypeSafe Jev owns routing plus response evaluation (accept / ask-user / escalate / retry).
The decision Jev makes
Pick the destination queue, set a priority, or decide whether an item needs a human.
Where it fits
Support and operations teams route work all day: which queue, how urgent, who handles it. Jev turns each routing step into a typed choice with a confidence score, so uncertain items go to a person. All 81 support & inbox projects →
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