CalibratedDecisions.

Post · Support & inbox

Support answers in a Mac app

Jev reads the built-in manual and picks the article that answers the user.

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Malek Ould-Oulhadj @malekoo

First @typesafeai use case, live in our Mac app: setup and troubleshooting help when no model is loaded.

Model downloading, load failed, API returning 503, phone won't pair: the user asks, Jev reads the question with the whole built-in manual as state and decides, with

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The decision Jev makes

Pick the destination queue, set a priority, or decide whether an item needs a human.

Where it fits

Support and operations teams route work all day: which queue, how urgent, who handles it. Jev turns each routing step into a typed choice with a confidence score, so uncertain items go to a person. All 81 support & inbox projects →

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